Working with KFIQ.
Version: 13 September 2026
KFIQ is operated by Cannock Private Limited. These terms cover the employer workspace and hiring services. Questions or requests can be sent to hello@kfiq.com.
Your employer account
Use an email you control and provide accurate company information. You must be authorised to represent the company. KFIQ reviews company details before enabling a paid search or sharing candidate profiles. Each pilot workspace has one account owner; do not share login credentials.
The free workspace and paid service
Creating an account and preparing a hiring brief is free. A paid hiring service begins only after you accept a written quote and KFIQ confirms receipt of payment. The quote states the service scope, deliverables, timing, price, tax where applicable, and specific cancellation or refund conditions. Marketing starting prices are indicative until confirmed in your quote. There are no automatic renewals or automatic success fees.
Bank transfers
Pay only to the business account shown in your accepted quote, using its reference. Reporting a transfer does not confirm receipt. KFIQ reconciles payments with the company bank account. Do not share banking passwords, card details, or one-time codes with KFIQ. Contact the team to verify any request to change bank details. A payment request is not a tax invoice; KFIQ supplies any required invoice separately.
Scope changes, cancellation, and refunds
Contact KFIQ before requesting a change to an accepted scope or cancelling a paid service. The parties must agree a revised scope in writing before additional work or fees. An unpaid quote can be voided and replaced. If KFIQ cannot deliver the agreed scope, it will offer a revised scope for your agreement or a refund of the undelivered portion. Completed work and any other cancellation conditions are described in the accepted quote. Statutory rights are not excluded. Refunds are processed manually to the original payer and confirmed in the workspace after transfer.
Candidate evidence and introductions
Shortlists are based on available candidates who chose to be discoverable and have reviewed project work. The work is evidence of a particular learning activity, not a guarantee of general ability, identity, future performance, or employment suitability. You remain responsible for interviews, references, required checks, employment decisions, and the terms you offer. KFIQ does not guarantee a hire, a fixed candidate volume, or candidate acceptance unless a specific deliverable is stated in the accepted quote.
Respectful hiring and candidate information
Roles must offer paid employment, a paid internship, or paid contract work, with accurate compensation and role details. Use job-relevant criteria and provide a fair opportunity to participate. Do not request unpaid production work, charge candidates fees, misrepresent a role, or use profiles for unrelated marketing. Use candidate information only for the agreed hiring purpose; do not resell it, scrape the platform, or share it outside your hiring team. A candidate’s email is released only after they accept your introduction. If they withdraw, stop unrelated contact and honour applicable deletion requests.
Work ownership and confidentiality
Candidates retain ownership of their work. Reviewing a portfolio does not transfer intellectual property or grant permission to use it commercially. Keep your own confidential production data out of hiring briefs and assessment requests. Arrange any required confidentiality or employment agreements directly with the candidate.
Account access and records
KFIQ may suspend access for inaccurate company information, misuse of candidate data, abusive behaviour, or attempts to access another account. Financial and operational records are retained as needed to fulfil the service and applicable obligations. Contact the team if you believe an account or payment record needs correction. The current privacy policy explains how information is handled.